Nora Scheer, Divisional Manager of the Sentry Savannah office recently nominated three of her employees for the Sentry Foundation Service Award. The Foundation Service Award is an annual honor given to an employee that exemplifies and embodies Sentry’s core values and service standard. The Sentry service standard states: in every interaction; kindness professionalism, and timely...
The staff at the Crofton, MD Sentry office recently received training regarding the new Maryland legislative HOA laws from representatives of the local Law Office of Gregory Alexandrides. The training included valuable information about the Maryland HOA and Condo Act that was implemented at the beginning of 2018. “I believe it is imperative to partner...
The Sentry Atlanta-South office hosted their annual membership meetings last week, with members from over 36 communities with approximately 450 attendees total. By law, all associations are required to hold an annual meeting for their resident shareholders and unit owners. This meeting fulfilled that requirement for the communities in attendance. The meetings all started off...
Murphy’s Law seemed to apply to the community of Hidden Rock at Cave Creek in Phoenix, AZ the last couple of years. The community had been dealing with the foreclosure of the original developer and all of the delays that come along with that. Two years ago, several clients purchased new homes within the community,...
Phyllis McDaniel, the Vice President of the Sentry St Charles office is celebrating her 20-year anniversary in the community management industry this year. Phyllis owned her own community management company for several years before she joined the Sentry staff. “20 years of Community Management has brought me professional growth, education, problem-solving skills, and customer service. ...
Charles Koch has served on the Board of a large homeowner’s association for nearly two decades. He found the role challenging because it is much like managing a small business—which is his professional background. After deciding to change careers, he settled on community association management and obtained his CAM license. He interviewed with several Atlanta-area...
The Sherman Park homeowner association in St. Charles, MO recently took a poll concerning a wide array of topics, including their satisfaction level with Sentry Management, their current association management company. The final question on the poll was concerning how Sentry compared to the community’s previous management company, and the results were overwhelmingly positive. The...
A Community Manager at the Clermont office persuaded the local water utility company to eliminate over $5,000 in incorrectly billed charges after persistently following up with local officials about a past reading that was recorded inaccurately. Since the utility company failed to read the meter for 16 consecutive months, the one-time volume pushed the association’s...
The Sentry Management Office in Ocala, FL hosted a well-attended HOA Board Member Certification class that featured guest speakers from the law firm of Arias Bosinger, PLLC. Over 15 HOA Board Members attended the class, that was hosted at The Power Plant Business Incubator in Ocala, FL. “I was very pleased with the number of...
Sentry Management Kissimmee Division, will be a Gold sponsor and host a booth at the upcoming Central Florida CAI Trade Show: Peace & Love in the Association. This annual trade show welcomes homeowners, HOA board members, and community managers alike to participate in the event. The trade show will take place on February 9, 2018 at...
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