Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
Sentry Management Is a Leader in COA & HOA Management Services in Kansas City
Sentry Management provides unparalleled service to homeowner and condominium associations through the Kansas City office. Our full-service property management is offered for every condo and homeowners association in Kansas and Missouri areas of metropolitan Kansas City. Sentry has supported associations in the area for more than 24 years. The company’s portfolio represents many types of associations, including HOAs, condominiums, historic building conversions and rental properties.
Always Responsive to Condo and Association Board Members and Homeowners
Homeowner management services include planning and coordination of association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments, and real-time downloadable financial reports. Of most importance to serving as an association’s trusted agent:
We will make the necessary commitment with appropriately experienced personnel to effectively handle the needs of the Community.
Our goal is to provide a timely, detailed and accurate accounting. Financial reporting will be accurate and we will handle funds prudently.
Our pledge to the Association is to be proactive and responsive to Board Members and Homeowners. We return phone calls promptly and follow-up in a timely manner.
Our Policies and Procedures are designed to enhance property values and streamline operations.
Superior Customer Service to Homeowner and Condominium Associations
Jim Todd is the Division President of Sentry Management’s Kansas City office. He is CMCA-certified by the Community Association Managers International Certification Board. Sentry’s Kansas City office serves communities in Leavenworth, Johnson and Wyandotte Counties in Kansas as well as Jackson, Cass, Clay and Platte Counties in Missouri. Major cities served include Kansas City, Overland Park, Olathe, Leawood, Fairway, Lenexa, Prairie Village, and Shawnee.
