Sentry’s community managers respond quickly and accurately to association queries. Prompt, courteous interaction is a top priority, whether communications are in-person, on the phone, or via email. We understand that you need an acknowledgment that we heard you and that a solution is in progress. Sentry also has a dedicated customer service line for quick solutions to questions about account access, payment issues, and more.
Sentry’s community managers are trained to ensure our community’s boards are equipped for well-run meetings. From scheduling and planning, to board packet prep and distribution, to meeting support and coordinating post-meeting action items, a Sentry community manager can facilitate productive and positive meetings.
Sentry Management will be in your community as promised to ensure community standards are upheld, vendors are accountable, and to build relationships with community members. Your community manager will be present in your community per your contract, providing proactive updates to the board within three business days after every scheduled visit.
Sentry makes sure associations’ financials are delivered on-time and are accurate and easy to read. Sentry Management’s standard financial reporting package includes a balance sheet, revenue & expense report, transaction register, check register, accounts receivable and delinquency report, accounts payable report, purchase journal, and general ledger. Plus, board members can access a live view of the financial reports in CommunityPro® at any time.
Sentry Management has well-established processes to assist with vendor selection, assigned tasks, and payments. Sentry utilizes a bid management software tool that provides our team members with a platform to create and compare professional Requests for Proposal (RFPs) for vendors, which in turn provides board members better information to award contracts. Sentry also tracks vendor insurance and approves vendor invoices and payments in CommunityPro® for a streamlined process from start to finish.
CommunityPro® is Sentry Management’s proprietary software that puts all of your community’s information and operations in one place. The secure web portal provides homeowners with six easy ways to pay, as well as access to their account balances, association documents, calendars, and more.
Board members have on-demand access to all of their community’s financial information as it happens, with multiple reporting options and report output choices.
Select the office closest to your location in our drop-down below.
Contact: Barb Dummitt, Division President
Contact: Janet Morris, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Pam Flack, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Pam Flack, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Pam Flack, Business Development Manager
Contact: Sabrina Hayes, Regional President
Contact: Janet Morris, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Pam Flack, Business Development Manager
Contact: Janet Morris, Business Development Manager
Contact: Mike Reis, Regional Vice President
Contact: Mike Reis, Regional Vice President
Contact: Stan Kleine, Division President
Contact: Joey Schellbach, Business Development Manager
Contact: Christian Brockl, Division President
Contact: Lynn Smith, Division President
Contact: Joey Schellbach, Business Development Manager
Contact: Joey Schellbach, Business Development Manager
Contact: Jennifer Birkmeier, Division President
Contact: Tara Laing, Division President
Contact: Todd Wawrzeniak, Regional Vice President
Contact: Glynis McBain, Division President
Contact: Joey Schellbach, Business Development Manager
Contact: Joey Schellbach, Business Development Manager
Contact: Nicole Grandelli, Division President
Contact: Amy Johnson, Division President
Contact: Micheal Boyce, Division President
Contact: David Disco, Division President
Contact: Joey Schellbach, Business Development Manager
Contact: Connie Riley-Smith, Division President
Contact: Stan Kleine, Division President
Contact: Jake Strickland, Division President
Contact: Dave Ciccarelli, Division President
Contact: Dave Ciccarelli, Division President
Contact: Lynn Smith, Division President
Contact: Laura Windpassinger, Division President
ACCREDITED MANAGEMENT ORGANIZATION® serving homeowners associations (HOA) and condominiums
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