Coupon booklets will be mailed out as soon as Sentry Management receives all of the homeowner information from your association or from your association’s previous management company. Please call customer service at 800-932-6636 and select option 3 if you have not received your coupons by the 15th of the first month.
When Sentry Management is hired by your community, or when you purchase a home in a community managed by Sentry, you will receive a welcome letter in the mail that accompanies your coupon books. This letter will include contact information for your local office and community manager. You can also find your community manager’s contact...
You can make a one-time payment or schedule payments via AutoPay by visiting our Make A Payment Page. If you’d like to make a payment over the phone, please call, toll-free, 844-550-0336.
For your convenience, Sentry provides multiple payment options, some via a third-party payment provider. Fee-free options include eCheck and checks sent by mail. Payments made by debit and credit cards, or payments made via phone are subject to transaction fees to cover the cost of that service. You can view and compare the convenience fees for...
An eCheck is an electronic version of a paper check that provides different payment processing times and less waste. With an eCheck, money is electronically transferred from the payers’ checking account and directly deposited with Sentry’s bank. Signing up for AutoPay creates a recurring automatic payment via eCheck. There is no charge to pay by...
Your username and password for making a payment is different from your CommunityPro® user name and password. If you forget your username or password you can use the links on the login page to recover them, Remember, your 16-digit account number shown on your payment coupons is required to complete any transaction.
our account number can be found on the coupon booklet that was mailed to you, by logging into your CommunityPro account here and clicking on “Your Profile”, or you can contact customer service at 844-550-0336 or communitycare@sentrymgt.com.
You can view your payment history by logging into your CommunityPro® account here and clicking on “Ledger Card.” If you have not set up your CommunityPro® account yet, you can register here by clicking the “New User Registration” button. For credit card payments, please check with your bank.
Log into your account here to make secure payments and view your account balance through our third-party payment provider. To view your full transaction history, log into your CommunityPro® account here and click on the “Ledger Card” option on the menu located on the left side of the screen. The total balance displayed will include...
You will need to make a separate payment for your special assessment, or you will have to set up an additional AutoPay schedule to include the special assessment.
CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.
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